The CIO plays a key role as the connective tissue of the organization with Mark Grimse– CIOitk #18

This week I’m joined by Mark Grimse, the Vice President of IT at Rambus. Rambus is an engineering and intellectual property company with many different revenue models. In our discussion, Mark takes a pragmatic look at how new technology such as RPA, ML and AI play a role in a 25 year old company. The … Continue reading The CIO plays a key role as the connective tissue of the organization with Mark Grimse– CIOitk #18

The CIO engaging customer experience for enterprise success with Yousuf Khan – CIOitk #17

This week I’m joined by Yousuf Khan, CIO and VP of Customer Success at Moveworks. Yousuf has served as CIO for multiple companies and shares his perspective on the changing CIO role. CIOs are finding themselves moving beyond operational functions and taking on customer-facing responsibilities. In this episode, we discuss the importance customer experience plays … Continue reading The CIO engaging customer experience for enterprise success with Yousuf Khan – CIOitk #17

Solving complicated problems using people, cloud and data with Dave McCandless – CIOitk #13

This week I’m joined by Dave McCandless who serves as the Vice President of IT for Navis. In our conversation, Dave outlines the complicated challenges facing the shipping industry and how he is leveraging technology such as cloud computing. While vendors oversimplify the value that technology can bring, the reality can be incredibly more complicated. … Continue reading Solving complicated problems using people, cloud and data with Dave McCandless – CIOitk #13

Running IT as a customer-focused organization with Jonathan Feldman – CIOitk #6

In this episode, I’m joined by CIO Jonathan Feldman. Jonathan is the Chief Information Officer for the City of Asheville, North Carolina. One of Jonathan’s core beliefs is that you can’t run IT without being a customer-focused organization. Civic organizations are not that different from corporate organizations. During his 14-year tenure at the City of … Continue reading Running IT as a customer-focused organization with Jonathan Feldman – CIOitk #6

What it means to be a transformational leader with Jay Ferro – CIOitk #5

In this episode, I’m joined by CIO Jay Ferro. Jay serves as the Chief Information Officer for Quikrete and previously served as CIO for a number of other companies including Earthlink, American Cancer Society and AIG. The transformational CIO is a very different persona from that of a traditional CIO. Do you know the difference? … Continue reading What it means to be a transformational leader with Jay Ferro – CIOitk #5

How a CIO Builds a Culture of Innovation with Jag Randhawa – CIOitk #4

In this episode, I’m joined by CIO and author Jag Randhawa. Jag currently serves as the Vice President of Information Technology and E-Commerce at CAMICO Mutual Insurance. Jag is also the author of the book “The Bright Idea Box”. Innovation is not about one idea, it’s about a something bigger. In this episode, we discuss … Continue reading How a CIO Builds a Culture of Innovation with Jag Randhawa – CIOitk #4