Leading Digital Transformation in a Financial Institution with Sangy Vatsa – CIOitk #27

This week I’m joined by Sangy Vatsa who is the EVP and Chief Information Officer at Comerica Bank. In our discussion, Sangy outlines how digital transformation came to a 178-year-old bank. As part of that transformation, Sangy shares the details of their Tech Vision 2020 initiative along with their two-in-a-box and ALEX models. Using these … Continue reading Leading Digital Transformation in a Financial Institution with Sangy Vatsa – CIOitk #27

The unique value a CIO brings to customer engagement with Colleen Berube– CIOitk #25

This week I’m joined by Colleen Berube, the Chief Information Officer for Zendesk. In our discussion, Colleen outlines how today’s CIO is different from that of the past with regards to customer engagement. She talks what the CIO brings to customer engagement and how the CIO has a vantage point that other leaders don’t have. … Continue reading The unique value a CIO brings to customer engagement with Colleen Berube– CIOitk #25